iPetCare FAQ

iPetCare

FAQ

Pets

How can I set an alert (local notification) for a scheduled treatment?

Every time you schedule the next vaccination (or antiparasitic treatment, worming treatment or an appointment at the vet’s), an alert (local notification) is automatically set for that date at 8 a.m.

How can I use the Notes feature?

The Notes feature allows you to record all types of events in the life of your pet. For example, the previous vaccinations, the care it received, the exhibitions in which it participated and so on.

You can enter an unlimited number of notes for each animal: select the “Notes” cell and tap the “+” button to add a new note.

A note includes the following information:

  • a date in the past or future
  • a title
  • a photo / image (optional)
  • a text description (optional)

The list of notes is presented in reverse chronological order, i.e. from the newest to the oldest.

How can I add, modify or delete a note for an animal?

Go to the animal’s description then hit the “Notes” label, which will display the list of previously entered comments. You can add, modify or delete notes in the same way as weight measures.

Notes can help you keep track of any information regarding your pet, whether past or future facts/events. You can even add a picture to each note, in a similar way to the pet picture.

What do the red badges in the toolbar or on the application icon mean?

A badge appears when you are late for a scheduled action for one of your pets (if you have forgotten a vaccination, for instance). The badge indicates the number of late actions for all your pets.

How can I link a picture to an animal?

Go to the animal’s description then hit the “Edit” button in the navigation bar. Hit the camera icon and select whether you want to take a picture or use one from your library.

How can I add a weight measure for an animal?

Go to the animal’s description then hit the “Edit” button in the navigation bar. Scroll down and hit “Weight”. You can then input a weight measure using the sliding bars and the date the measure was performed on.

How can I delete a weight measure for an animal?

Go to the animal’s description, scroll down and hit “List” (located under the “Weight” label). You can add, modify and delete weight measures from there.

How can I add a new RSS feed?

Go to the RSS articles page then hit “Bookmarks” in the navigation bar. This will display the current list of active RSS feeds. Hit the “+” button, and indicate the name of the feed and its complete URL address.

How does the treatment reminder system work?

You can set the dates for the upcoming scheduled treatment for each of your pets: vaccination, flea treatment, worm treatment.

If you leave the default value (“Never”) for the treatment recurrence, the application will send you a local notification on the scheduled day but will leave you to enter a new date for the next treatment.

On the other hand, if you choose any other value for the treatment recurrence (every month, every three months, etc.), the application will send you a local notification on the scheduled day and will also automatically schedule the next treatment the following day.

For example: It’s April 10th.

You schedule the date for the next flea treatment on April 20th, with the recurrence frequency set to “Every month”.

On April 20th at 8a.m., you will receive a local notification (alert) reminding you of the flea treatment.

On April 21st, the application will automatically schedule the next flea treatment for a month later, i.e. on May 20th.

You can nonetheless modify the treatment dates anytime you want.

Saving and transferring data to another device

How can I save the application data?

Application data backup is a built-in feature of your iPhone-iPad and iTunes, as long as you regularly synchronize your device with iTunes on your PC or Mac.

At the beginning of the syncing process, iTunes saves the following data from your device:

  • Contacts and Contact favorites
  • App Store Application data
  • Application settings, preferences and data
  • Music, videos, photos, etc.

When you change your device, or even with your current device, you are able to restore that backup with iTunes. You will thus be able to retrieve all the data and content saved during the last syncing.

For more information about backup saving and restoring, please visit: http://support.apple.com/kb/HT1766?viewlocale=us_US

You can also use the “iTunes Database export” feature (see below) to run an individual backup of your application data. Be careful to properly save the “Database_Export.db” file on your PC or Mac.

iCloud: How can I transfer my application database to another device?

Running iOS 5 or higher with a valid iCloud account, you can export your application database from your device to another device (iPhone, iPad or iPod touch) using the same iCloud account.

A) From your source device (device A):

  • select About, Settings, Database Management, Import Export
  • select “iCloud – Export Database”

B) From your target device (device B):

  • select About, Settings, Database Management, Import Export
  • select “iCloud – Import Database”. Check that the date and time correspond to the file you exported from device A.
  • just confirm the import by clicking on “Yes” in order to replace the former database of device B by the one just transferred from device A.

Once finished, device B contains exactly the same app data as device A.

Note 1: iCloud sync may take several minutes to complete, especially when data size is large and Internet connection, slow.

Note 2: if you have just installed and launched the app on device B, you are advised to wait a few minutes for the app to sync with iCloud, before exporting your data from device A.

File Transfer: How can I transfer my database to another device?

This process will allow you to export your application database to another device.

A) From your source device (device A):

  1. select About, Settings, Database Management
  2. select “iTunes File Sharing / Export Database”
  3. connect your source device to your computer
  4. in iTunes, select the device (below Devices), and click on the “Apps” button.
  5. below “File Sharing” from the list on the left, select the application
  6. from the list on the right, select the “Database_Export.db” file and click on “Save to”.
  7. in the window that appears, select the destination where you want to save the file, and click Choose.

B) From your target device (device B):

  1. connect your device to your computer
  2. in iTunes, select your target device (below Devices), and click the “Apps” button.
  3. Below File Sharing, in the list on the left, select the application
  4. Click on ‘Add’ in the list on the right
  5. in the window that appears, select the the “Database_Export.db” file you saved in step A.6 (see above).
  6. the file is transferred to your device.
  7. on your target device, select About, Settings, Database Management
  8. select “iTunes File Sharing / Import Database”
  9. Just confirm the import by clicking on “Yes” in order to replace the former database by the one just transferred.

Once finished, device B contains exactly the same data as device A.

Note 1: the Export feature can be used to back up your app database: in this case, select the ‘Database_Export.db’ file in iTunes, and click on ‘Save to’ to back it up on the chosen support (hard disk, USB storage, etc.).

Note 2: another way to back up your device is to Sync it with iTunes.

Note 3: you can use this feature to transfer your data from the Lite version (export) to the Full version (import)